Terms and Conditions and Privacy
All visual materials on this website are covered by copyright which is held by the artists. Copyright in all other information and materials is held by Alexandra Sasse Gallery. No material or information may be used for any purpose without prior written consent of the copyright holders.
PRODUCT DESCRIPTION & AVAILABILITY
We aim to reproduce and detail artworks, products and information on this website as accurately as possible. However, Alexandra Sasse Gallery is not liable for inaccurate or out of date product descriptions, or the suitability of a viewer’s device for viewing works on line.
Artwork prices on the website are quoted in Australian Dollars and include GST where applicable.
We ship within Australia. Contact us firstname.lastname@example.org if you wish to purchase from outside Australia. Works purchased via the website will be processed and shipped upon receipt of full payment.
Once your order has been received you will be contacted within 2 working days. Orders generally ship within 2 working days. All shipped items are insured and require a signature upon receipt.
Delivery times for artworks is between 1 – 2 weeks.
RETURNS AND REFUNDS
Returns for change of mind can be made within 90 days of purchase, provided the item is returned in the condition in which it was sent/collected. Shipping for returns will be paid for by the purchaser. Refunds will be made on receipt of the work and after the gallery is satisfied the work is in the condition that it was originally dispatched. There are no refunds for the original cost of transporting the work. No refund is payable in the event the artwork has been damaged in any way.
Returns for work damaged in transit to the purchaser: If you receive a damaged artwork or product, or one which does not match the original order, please notify us immediately and return the work within 10 days. In the event of damage, Alexandra Sasse Gallery will investigate and advise how best to rectify or resolve the damage. The purchaser will be expected to provide all documentation along with images in the event a refund for damage in transit is being sought.
Alexandra Sasse Gallery collects and maintains user and customer information only for the purposes of gallery administration, marketing and communications with our clients and website visitors who have opted to hear from us. If you have any concerns at all regarding your information please contact us. We respect your right to privacy. If at any time you no longer wish to hear from us, please let us know and we will delete any information we hold, unless required for legal and taxation purposes.
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